top of page

Privacy Policy

At 11:11 Srls, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our travel-related services.

Information We Collect

We may collect the following information:

  • Name, email address, phone number

  • Travel preferences and special requests

  • Payment information (processed via secure third-party systems)

  • Communications and correspondence

How We Use Your Information

We use your data to:

  • Provide personalized travel planning and concierge services

  • Coordinate bookings and logistics with third-party providers

  • Respond to your inquiries and provide support

  • Improve our service quality and communication

Information We Collect

Your information is shared only with:

  • Reliable third-party providers (hotels, guides, drivers, venues, etc.)

  • Payment processors and booking systems

We do not sell, trade, or rent your personal information.

Data Security

We take reasonable measures to protect your data, but no system is completely secure. We cannot guarantee the absolute security of any information transmitted electronically.

Your Rights

In accordance with the EU GDPR and Italian law (D.lgs. 196/2003 as amended), you have the right to:

  • Access and review your data

  • Request correction or deletion

  • Withdraw consent at any time

Contact

To exercise your rights or for any privacy-related questions, contact us at: info@italytravelsolutions.com

bottom of page